Return Policy

We hope that your purchase will bring many hours of enjoyment. We guarantee all merchandise unconditionally. If you are not completely delighted with your purchase, please return it for a prompt exchange, credit, or refund of the product purchase price. If you did not receive a Return Form with your order or misplaced it, please click the link below to view and print a copy.

If you have any questions about returning items, please call our Customer Service Department:
1-800-839-8847.

View and Print Return Form

Sportswear

1. Refunds accepted with receipt if merchandise is not washed or damaged.
2. If no receipt, an exchange is possible.
3. Exchange only for items on sale.
4. Returns must be made within 30 days of purchase.

Gifts

1. Full refund, credit, or exchange on gift, greek, and University of Illinois items returned in original packaging with sales receipt.
2. No refunds for merchandise on sale.
3. Returns must be made within 30 days of purchase.